Shield Healthcare was established in 1957 as a specialty pharmacy. Over the years Shield has expanded to six locations in California, one in Colorado, one in Illinois, and one in Washington. In 1982, Shield was purchased by C. R. Bard, a medical device manufacturer. In September 1990, Shield was then purchased by its current parent company, Kobayashi Enterprises International, Inc., owned completely by Kobayashi Pharmaceutical Co., Ltd., a pharmaceutical manufacturer and distributor. Shield markets a broad range of disposable medical products and product-related services required for the treatment and care of patients in the home.

In addition, Shield Healthcare:

Offers a large selection of disposable medical products, stocking over 6,000 items.
Specializes in billing third-party insurance carriers, including Medicare, state Medicaid programs, HMOs, and private insurance plans.
With a unique "Telecare" and "Clickcare" program, Shield ensures that customers have the supplies they need, when they need them, and the quality they need.
Examines each order for compliance with carrier requirements, prescriptions, authorizations, documentation, quantities, and eligibility.
Controls the quality of service customers receive by providing all employees with an initial comprehensive training program, product and service training sessions throughout their employment, and quality monitoring to identify further training needs.
Shield takes great pride in its customer service. Shield customers are surveyed annually to evaluate employee performance in many areas. The results are analyzed and published to ensure that service levels remain high and customer needs are continually met. Customers overwhelmingly state that they would recommend Shield to someone in need.

Our mission is....
Shield Healthcare is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction and employee achievement

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